lped me ship my jacket back for a size that fits great. Thanks so much Leather City,I will certainly shop here again!
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my order worked out right. I am really pleased with my coat and would recommend this business to others.
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uickly to let me know there would be a delay in shipping which I appreciate since I was on a strict timeline. They also doublechecked my size needs which i also greatly appreciated. The sizes run small, so I ordered 4x which fit my wife perfectly. If i had it to do over I'd order a 5x since my wife prefers roomy, but again, the 4x looks custom tailored on her. The quality was my next concern. I was looking for a substantial build. I wanted heavy outer wool with a full lining that actually could function to keep you warm. When i saw the package arrive i thought "oh no..." because it was so small. But, as soon as i lifted it i knew this might meet my expectations. And it did. Beautiful coat, beautiful fur, beautiful fit, excellent communication with the folks at Leather City. I highly recommend, and if they get a Christmas Chronicles Mr. Santa Suit available that is of the same quality of the Mrs....then I will be back!
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of our expectations.
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made with such quality materials, such perfect detail on them all. They truely are amazing and we all love them so much.
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ped, and delivered on time, but I also had amazing one-on-one customer service making sure the jacket would fit over my clothes and fit my body in general. I've been asked about my jacket by at least 20 people not only because of the design but because of the amazing quality itself.
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To start off this review, I need to recognize the customer service I was provided. I'm not an experienced leather wearer so I was asking them questions much prior to my order. They answered each and every question I had and answered in timely manner. After I placed my order, I received an email asking for confirmation on my chest size. We went a few emails back and forth working out the logistics. Again, each email came in a timely manner. After I received my coat, I reached out both to thank them and for advice in care instructions. I received a response back promptly and with information on how to maintain the coat. The customer service, simply put, was excellent the whole way through. As for my coat itself, I was nervous about making such an order online. Between the fitting, general look and costs, I found myself researching and reading other reviews prior to my ordering. When I received the order, it was folded into a bag for safe transport, once removed I noticed the high quality of the item. The picture as others have said do not do it justice. It is a very nice item. After putting it on, I took note that it fit me very nicely. I am more than satisfied with the quality of the item.
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